MedEvac

When urgent medical situation arises, every seconds counts

The Golden Hour is the most critical time in sustaining an individual’s lifeline in every major accident or illness. This is where medevac is called for and air ambulance service could make the difference when it comes to life and death. 

Several people in PNG don’t get medical attention within the golden hour which is very crucial in saving lives. Pacific International Hospital will address the emergency medical needs of people who are on the outskirts and far from the city limits.

 

CALL OUR EMERGENCY RESPONSE TEAM

(675) 71114000 | (675) 71114400

[email protected], [email protected]

Why PIH?

Best Possible Care For Your Family

Pacific International Hospital is a pioneer of modern day emergency care. Only private sector level 7 tertiary care and ISO accredited service provider in PNG.

Specialized medical equipment and doctors can be deployed for medevac at short notice.

PIH operates a fully comprehensive Aeromedical Evacuation throughout PNG region, Australasia as well as parts of South East Asia.

Bed To Bed Transfer

Ground handling at both ends.

We can facilitate the whole process providing a bed to bed transfer.

Helipad

PIH has its own helipad for direct landing at the hospital. Stabilization arrangements at POM Airport.

International Tie-ups

Existing partnership with Hospitals in Singapore, Taiwan, Philippines, India and Australasia.

Tie ups with multiple insurance and assistance companies.

Highly Skilled Medical Personnel

All of our medical personnel have a minimum of five years of ICU/ER experience, and we have a number of extensively trained specialists to ensure that we are able to handle any medical condition that may arise, during the evacuation or at the airport.

All Through the Journey

Through partnerships with various aviation companies domestically and internationally, the flight transport has been designed to provide access for patients on stretchers, as well as the medical staff accompanying them.

Transparent and competitive pricing structure.

Medical referral, medical assistance, and in rare but serious cases medical evacuation is available to those who are in need of essential medical care or treatment that is locally unavailable or inadequate. “If medically necessary”, patients may be evacuated to the nearest place where adequate medical facilities exist as determined by the affiliated physician on site. The necessary coordination with your insurance company will be done by PIH.

A patient Transport or Medical Evacuation is appropriate when medical capabilities at that location cannot provide the diagnosis, care or treatment that a patient may need to sustain his/her life or health. The system should not be used to facilitate elective or non-essential medical care or treatment. These procedures address the transportation and medical care that may arise in the following situations:

  1. Patients from any other location requiring Medevac to medical centres abroad involving/not involving a component of stabilization on site or near Port Moresby.
  2. Patients at PIH who require transportation to Australia/Philippines/Singapore or to any other proximate overseas medical facility for further evaluation or treatment.
  3. Patients from any provinces or field camps who need air transport to PIH for further medical evaluation or treatment

Levels Of Medical Transportation

The classification is driven by the immediacy in which the patient needs to receive more comprehensive medical attention and the resources required to care for the patient during and after transport. Patient transports are tracked and reported separately from Medevacs, specifically to avoid the level of visibility and resource commitment, so the two should not be confused.

Urgent Medevac

This is the highest category of Medevac, and indicates that the patient requires transport AS SOON AS POSSIBLE, even if there is no scheduled flight. This may include hiring the services of a chartered aircraft service to meet the time frames needed to provide appropriate care or hiring the services of a charter aircraft. 

Priority Medevac

Specific arrangements will be made on a case by-case basis as determined by the Medical Director in consultation with the treating physician.

This category of Medevac is less urgent and indicates that the patient requires transport on the NEXT SCHEDULED FLIGHT. Where the patient can be brought in as

In this case PIH can provide medical attendants to accompany the patient on commercial flights and ensure safe handing over at the receiving facility.

Patient Transport

This category refers to air transportation of a patient on a NEXT AVAILABLE SEAT basis. It is not considered a Medevac and is numbered and tracked separately through a similar system. These patients are flying for medical reasons, but DO NOT REQUIRE ANY SPECIAL MEDICAL HANDLING en route. Clearance from the airline in obtained by PIH.

Categories Of Medevacs

Domestics Medevac

  1. From other parts of PNG to PIH or LIH
  2. Air logistics owned Medevac but PIH supported
Requirements
  • Latest medical report of the patient from the treating doctor. 
  • Letter addressed to PIH from patient representative seeking Medevac.
  • Mail or confirmation advice from the PIA Medical Director recommending Medevac.
  • Payment receipt for the Medevac services for individual patient. In the case of a corporate patient, a purchase order or a guarantee of payment from the corporate
  • A letter of undertaking is required from the sponsor, confirming payments for the treatment. In the case of an individual, a confirmation of fund transfers to the referred hospital as per quote provided is also a requirement.

Overseas Medevac

  1. PNG to Australia/Philippines/New Zealand/Singapore as well as parts of Southeast Asia
  2. PNG to other locations (e.g. a diplomatic mission requested assisted Medevac to Lebanon)
  3. Between location outside PNG
Requirements
  • Latest medical report of the patient from the treating doctor. 
  • Letter addressed to PIH from patient representative seeking Medevac
  • Mail or confirmation advice from the PIA Medical Director recommending Medevac.
  • Payment receipt for the Medevac services for individual patient. In the case of a corporate patient, a purchase order or a guarantee of payment from the corporate
  • Passport copies of the patient and the attendant.
    Undertaking letter from the sponsor confirming payments for the treatment. In case of an individual, a confirmation of fund transfers to the referred hospital as per quote provided.
  • If the referral l outside PIH a letter of acceptance from the overseas referral hospital, confirming the provision of services.
  • Medical clearance from an authorized entity of the destination country Government
  • PIH team will coordinate the entry permission and visa to receiving country.

Process

  • Our emergency team will request pertinent information regarding the emergency. 
  • Our medical coordinator will contact the proper medical personnel at the medical facility to obtain a brief medical report
  • PIH medevac coordinator will arrange the aircraft to initiate the medevac.
  • Ground transportation arrangements and coordination at the departure and arrival location.
  • Medevac coordinator will respond to you with a quote at a competitive price.
  • Execution of the Medevac

How to Subscribe

We will require the following, to give a quote:

  • Name and address of company/ Individual
  • Type of business
  • Country
  • Mode of Payment 

List of details below:

  1. Full Name
  2. Nationality
  3. Location
  4. Occupation/Job stratification
  5. Date of birth
  6. Details of accompanying guardians(if applicable)
  7. Passport Copies (For International Transfer)
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